AJ Blogs

  CASE STUDY 3 Improving Academic Support and IT Services via Knowledge Management in a University MIS Department   The Context                     Many institutions make use of Management Information Systems or MIS in order to manage their data infrastructure, academic systems, and IT services and systems. Due to the influx of students and faculty population, an academic institution encountered certain and specific issues including optimizing its data use, enhancing its IT services, and making sure that information is efficiently and conveniently managed and dispersed among different teams and departments.                       The said MIS department kept a lot of various systems that included student records, faculty research databases, administrative software, and the Learning Man...

CASE STUDY 2  Another High Cost for Expertise: Justifying  ₱ 300,000.00 charge   The Problem           The same university that had a dilemma in cutting its costs due to facing financial issues resulting in the staff downsizing has faced another complex problem. The automation systems are nearing their end of life due to the risk of component failure and downtime, leading to the inability to upgrade its business processes ever since the absence of their top computer programmer who was left unsatisfied with the allocated salary and contractual employee agreement. Ever since the absence of the said top computer programmer, the university has faced many more problems that resulted in disrupting its business processes leading to the situation of the dissatisfaction of its clientele.   The Solution           In order to resolve this problem, the university utilized and f...