CASE STUDY 1: A High Cost for Expertise
CASE STUDY 1: A High Cost for Expertise The Problem Due to financial issues and cutting costs, the university administration has decided to fire staff from the offices to regulate the budget. The top computer technician was included in the staff downsizing. Eventually, after a few months, the computer server went into a ceased of operation due to some issues with its system and damaged components. The remained university staff has attempted and done the best they could to fix the problem and restore its computer server services but to no avail on improvement nor success. The Solution As the computer server malfunctioned and while the university staff had little to no progress in resolving the problem, they were left with no choice but had decided to call upon the top technician to aid in fixing the issue at hand. As the former employed top technician offered his se...